Dear Nedbank,
Posted by Rich...! under Uncategorized on December 1 2005 at 9:48 AMStop fucking phoning me!
Seriously, if I want fucking insurance, I’ll get my own, I don’t want your brain-dead, script-reading, call centre people telling me, “Nedbank would like to thank you for your continued support, and as a thank you have prepared a special package for you underwritten by Hollard.”
Are you on drugs, how the hell is that a thank you? if you want to thank me, buy me a fucking lunch, or better still, discount my bank charges, you are after all, the most expensive out there.
Oh, and while I have you, if I want my overdraft or credit card limits increased, I’ll ask, I’m sick to death of calling you every time you do this to get you to drop it again. Stop fucking with my accounts, I’m the client, you’re the service provider, it’s time you learnt this.
Lastly, if your IVR makes me insert my card number, expiry date, and first 6 digits of my ID while I’m holding, why does your operator need me to give it again when I (finally) get through?
Get your shit together, as my man David pointed out the other day, you’re not doing so well in customer satisfaction ratings.
Shock. Horror.
Maybe if you spent as much time and money on your customer service as you do on your bloody golf tournament you wouldn’t keep losing clients.
Bah humbug,
Rich…!
Update: Hmmm, this gem has potential.
December 1st, 2005 at 10:53 am
Hell yeah! Go get ‘em!
Bastards!
December 1st, 2005 at 11:23 am
hear hear
December 1st, 2005 at 11:48 am
Shit, they called me again this morning too. Which makes 3 times in the past week. And I don’t even have a fucking job!
December 1st, 2005 at 12:14 pm
They usually send me an SMS at around 8 while I’m driving to work letting me know they will be giving me a call about a great new offer. Then the phone rings at around 11, we usually pass the phone around the office maybe refer a friend, one of the frequent callers Rajesh has caught on though and doesn’t take shit which makes it funnier.
Don’t call me when I’m busy though (which is not often), cause that’s when I throw Mr. Jumbles out the cot.
December 1st, 2005 at 1:33 pm
You’re absolutely bloody well right. Their Call Centre zombies really are unbearable – my instinct is to slam the phone down on them, but they have a lousy enough time as it is.
Why can’t they just speak like normal people, or at least try to pretend that they’re not reading from a script?
Please make sure Nedbank are sent a link to this site. They need to know what people in the real world think of them.
December 1st, 2005 at 2:33 pm
move to FNB – we did and it rocks.
they actually understand what one on one means and are willing to better – every rate we pay.
“Nedbank – makes you think!!!”
….think FNB.
December 5th, 2005 at 11:50 am
erghhhh- and now we’r getting sms spam, about tellephone banking while you’re on holiday, hmmm, not going on holiday this year, maybe because I’m still with Nedbank, FNB’s looking better all the time
December 13th, 2005 at 10:22 pm
I left Nedbank and went to FNB!
Fantastic service at FNB!
The lady that opened up an account for me, came all the way to my house to get one more signature that she forgot to ask!
Now that’s service!!!!
Nedbank gives you nothing. No good service. It’s like a computerised piggy bank which eats up your money for monthly charges. That’s all. Just a place to put your money.
The savings account is crap! I couldn’t add beneficiaries on my savings account! How strange!
When I closed my Nedbank account, they asked for the reason. So I said, “I’m going to FNB. Much better.”
Like I cared if they cried. I have no sympathy for bankers.
July 19th, 2006 at 9:05 am
Wow, I never realised there are so many others out there really pissed off with Nedwank. Guess what, I even used to work there (by default, they bought me with BoE) THEY SUCK! Did you know that to get onto a paperless Internet system you have to fill out and sign about half a ream of paper? And go into your local branch TWICE? And when you e-mail from overseas to tell them that you need to change your cell number for sms authorisation because the one you left in your daughters care in SA got stolen, guess what, they tell you to “pop into your local branch” Yeah, tell me the nearest one to London, mate.
That feels better!
July 24th, 2006 at 2:13 pm
Firstly, u carry on as if u have such a tough life “Mr Stop Fucking Calling Me”it is the odd phone call & if u not interested just say so and put the fone down.Customer satisfaction at Nedbank is just as good as any other bank if not better.It the odd few customers ‘like u’who give institutions who work their butt off bad names.Besides trying to make u fucking happy they are giving people jobs to feed their families & customers like me who don’t have the fuckin’time to go into the bank an option to try new things without complications.You ungrateful son of a bitch!!!!!!!!!!!!!Eat that!!!!!!!!!!!
August 16th, 2006 at 12:31 pm
To “You should Know”
What’s the new option -they send a lab technician to wherever you are to get your DNA??? I have no more blood or hair left to give to them everytime I need to transact, so now I guess my spit will have to do.
Lucky you for being given the option to transact exclusively virtually.
August 18th, 2006 at 1:49 pm
Hello all.
I am a Nedbank employee and must say i love working here. We are a bank with heart that has come out from the pits of hell and are building a better future. In case you hadnt noticed we cut banking costs.
I suppose you have to moan at someone. All you need to do is politely say that you are not interested and put the phone down.
Anyway watch this space!!!!
August 25th, 2006 at 10:23 am
Nedbank had the highest banking costs of all SA banks so boasting about bringing down your banking charges is akin to Sasol advertising that it cares for the environment…
My experience of banking with Nedbank (for over ten years now)has been beyond appalling… but then tell me which South African bank is any better!
Make things happen my arse!!!!!!!!
August 30th, 2006 at 2:13 pm
When Nedbank use to call me they said thank you for being such a good client – I had a personal loan and a home loan (My home loan was taken over by Nedbank from Peoples bank, it was not my choice) and the day I needed the help of Nedbank no-one was there for me. After being refered to 4 different brancehs and aventualy I got an appointment with a consultant and she would be sitting on the phone with a personal call, I had to leave after 45min. The branch manager was not in and when he was phoned on his cell he said he was not going to come back just for me. When I had a query on my loan account – I was told the additional R1000.00 on the orignal loan amount was an admin fee, I requested my contract and after being told I would receive it within 48 hours I am still waiting – it has been 2 weeks, what are you hading!!!! Getting service from any of the staff at any of the branches that I visited was bad- I have never had such BAD service in my life from so many people. My home loan is now with ABSA and my I am busy setteling my P/Loan. NEVER AGAIN WILL I BE A CLIENT OF NEDBANK!!!
September 26th, 2006 at 3:14 pm
I’m sure Nedbank do not wish to keep clients that use such language and behave so poorly.
September 26th, 2006 at 8:58 pm
You’d think Regal, yet they still keep calling (same story just last week again).
Having said that, get your head out the ground, if Nedbank got rid of all their clients that said “Fuck”, they’d have very few clients lef, and lets face it, they can’t really afford to lose many more…!
October 18th, 2006 at 1:43 pm
I’ve been a client of nedbank for ten years and the service was great in the beginning, now it sucks. I live in Mozambique and have money tranferred often. Once I transferred R60 000.00, went to Pretoria and started spending. The bank called and told me that they have lost the transfer and that I have to pay interest on the money I have used and overdraft facility fees, which I didn’t have. After a helluva fight it was sorted out. Then two years ago I asked them advice on opening the best account for my new born son. I used it for 18 months without getting any statements. When I enquired on the progress, nobody knew what account this was. Eventually, after many visits, they told me it was an Old Mutual one account, but still could’nt give me any other info. Through my insurance broker I got the necessary info and also found out that it was the worst account ever. Finally last year I transfered money over the internet to a beneficiary I registered inside the bank. They never received it. I called the bank and they tolled me to call the toll free number, which I can’t from Mozambique. They had no other number or person that could help me and said I should come in. When there they said the money was out of my account and can only be located by Absa, which never received it. After a dozen visits and twice as many calls I realized that THEY JUST DON’T GIVE A SHIT. My supplier contacted her bank(ABSA) which then contacted mine(nedWank) and so found out that they transferred it into the wrong bank and would sort it out. Two months later I called them again and they didn’t know what the fuck I was talking about. This went on for a year when I charged into the managers office, with luck the person (not) dealing with the problem was there as well, and demanded this problem sorted out or my account closed.
Consistently over the last 4 years the best service I got from nedWank was through the help of other banks.
And now they want a fucking cookie for lowering their extortionate rates … only just because Sir. Richard is forcing them to.
Free ride is over boys. Once virgin comes full throttle into SA… the gravy train will derail.
But it’s our fault. We sit back and except these things. Selling our country to the lowest bidder.
I’M TIRED NOW … TIRED TIRED TIRED TIRED TIRED! OF THIS SHIT!!!
Cellphone, telephone, taxman, banks, internet, goverment … all these companies conspiring to fuck us over, squeesing every cent out of us. And at the end of the day when your buying groceries on your credit card, you stop at the traffic light and get your head blown of for your R300 cellpone you payed R2000 for over two years. LIFE’S FUCKING GREAT.
If the crime wave and goverment doesn’t do us in, we’ve got Chernobyl to look forward too. With all these nuclear time bombs they wanna built in SA.
WHAT THE FUCK IS GOING ON. How long will we sit still and eat this SHIT up. Where will our leaders come from? We need a new Mandela, JFK, Malcolm x, Fidel FUCKING Castro for all I care.
I say all companies should stop paying taxes and use that money to provide security for their employees, at work and at home.
ps. FUCK-EM AND THE HORSE THEY RODE IN ON
February 2nd, 2007 at 3:10 pm
Hello All!
Please advice me as to which bank I should join. I’m currently with ABSA and I’m not happy with the service. It seems all these banks are ripping off their clients with inflated bank charges et al.
Have a grrr8 weekend and take:O)
Regards,
Jerome
March 20th, 2007 at 7:31 am
Yes nedbank gives a bad service and the staff are unhelpful they have no intrest in what they doing and dont care about customer satisfaction. In december I withdrew R1300 yet another transaction of R1300 showed on my statment, I asked the clerk to explain as it was incorrect and I wanted my money this wall happend on friday Morning I was told there was nothing that they could do and that I should wait till monday.. I still have my NEDBAnk ACCOUNT SOON CHANGING
May 4th, 2007 at 2:21 pm
I do not bank with Nedbank, and I received an sms offering me a personal loan. As i was thinking of taking one out with my bank (FNB) i thought i would go see them. I took everything with including my 3 month bank statement (faxed to me from FNB). The arrogant consultant first commented on my ID book which is too tatty for her liking, then told me she doesn’t accept my fax statement, but it clearly shows on the top of the fax that it came from the FNB call centre. I have decided to stick with FNB because they do care (even if their cues are ridiculously long) – and Nedbank can go suck eggs.
I am so glad that i stumbled upon the various comments above because I would rather ‘stick with the devil I know’ than deal with arrogant consultants at Nedbank.
chow for now, and remember God Loves Bikers Too ….. Think Bike.
chow for now
Laura
May 22nd, 2007 at 12:47 am
To “U should know”:
I have been tempted by the calls so many of you speak about, and finally openned an account with Nedbank, credit card, petrol card, etc, etc. even though I am still with FNB. Mr. know it all, you stand and dish out tirades in defence of Nedbank and I don’t understand why. In the three months I have been with them, I have been treated no better than a stranger, although they hounded me until I openned my accounts. I wholeheartedly aggree with the disgruntled clients of Nedbank and I am so sorry that I even considered the move to them when I had absolutely no reason to leave FNB. What a bank that is and what service and human touch. That is a bank that really cares about you. I was a client of Edwin Swales branch in Durban and was working at Ballito, and when I approached them for my banking dealings, they treated me as if I had been an account holder with their branch all my life. This made me change my account to that branch and additionally, I openned all my staff accounts with them. For such great and uncompromising service they have been rewarded with an additional 150 accounts. I will be discontinuing my accounts at Nedbank due to their insensitive, uncaring, distant and downright crap service. FNB, you rock!!!
Nedbank, take heed. There must be a reason why you only have the support of one comment in this blog. “U should know” must be one of your managers or his relative. There is an old saying in business that goes: “Learn from your opposition. Wether they do better or worse than you, try always to stay ahead of them” because you are failling miserably. What a pity! And to you Mr. “U should know”, get your head from under the sand, get up and smell the roses. You are so pityful, a true Devil’s Advocate defending the guilty. There is a lesson for everyone here.
June 29th, 2007 at 11:04 am
I am so happy I read all these comments, just as I was about to open an account with Ned. I have a business account with FNB and CC and savings and I have never had trouble with them. I do all my banking over the internet so hardly ever have to stand in cues. The FNB website is super. I could organise overdraft facilities etc over the phone – no problem.
I have had to go to Standard to cash cheques, and everytime they were offline. That sucks.
FNB ROCKS!!!!!
July 4th, 2007 at 12:29 pm
Jaaaaa swaer ; bankers are all the same… they’re so crooked, when they die, they don’t get burried, they get screwed into the ground ; Netblank beats them all !
Picture this : 2,000 whities get retrenched ….after like 25 years with the co…. talking about cell phones and sms’s … their dof CEO sends a voice message during Dec. … to both those guys that have since been sacked and those that are working their last month !!! Sounded something like : ” As you all know, the bank is in deep s***(sorry dire straits), we need your support to make this the best bank south of Cape Point…. To you and your family .. have a wonderful krismis and a prosperous new year.”
Mooi man . .
July 4th, 2007 at 12:43 pm
Forgot to say :
Jaaa swaer ; oom Jan Marais van Trust B was toe reg hie’ innie ’70′s toe hy gesê het : ” Banking will never be the same again !” , , , , Groot woorde gewees daai !!! Don’t believe it ?? Hoe meen meneer nou ?? Nowadays any ” Tom (!!), Dick & Harry ” can become the CEO of a bank !!
September 10th, 2007 at 1:09 pm
I couldnt agree more with all of you people out there that says that nedvank SUCKS!!!!!! I recently started my own business ( 6 Months ) ago. I came across a Brilliant add on Money spinner which would slot in perfectly with my present business. To cut a long story short I decided to go to my local Nedbank Branch in Richards Bay, as my business account is with them. I wanted to apply for their much advertised loans for businesses less than two years old. I was ” assisited ” by a rude, arrogant, couldnt give a stuff attitude consultant, who gave me an Application for Overdraft form?? I duly filled all of this in, supplied the necessary paperwork, IDs etc requested, waited nearly two weeks, phoned myself for a report back to be told my application had not been approved,due to some Bla-bla about my personal account at another bank. I decided to post a complaint on their ” Customer Complaint Line ” More than a week later, I still havent received an answer as too exactly WHY I wasnt approved. First the consultant is sick, then so & so isnt @ her desk, but she will phone you back ( which they dont do ) then they phone my house number, TWICE leaving a snotty message that they have feedback for me ( Meantime I am @ bloody work )Work number & Cell number has been supplied & on all the application forms!!
I have NEVER dealt with Standard bank in my life, yet I took a chance, applied & received a POSITIVE answer in 3 days, with the promise that the money will be available within 10 days. NOW THATS SERVICE !!!!!!!
September 11th, 2007 at 1:47 pm
Had endless problems with Nedbank Vanderbijlpark. Never met a branch manager with such a chip on the shoulder. They cocked up six times with my bank signatories/mandates and never apologised. They treat you like shit and as if it is not their fault. Meantime they never changed their bank mandates which I had to change 5-times before. I had to go to the respective branch everytime to sort out their f-ups. Absolutely poor sevice. My bussiness account will be closed before the end of the year.
My personal account is with Absa. Although not perfect, at least they treat you professionally and proficiently.
September 16th, 2007 at 11:18 am
Ive been a staff member of Nedbank for alomost two years now and must say Im loving it! Ive been nominated for three different awards, two by client and one by collegues. The service that I personally render is fantastic, if I may say so myself, and I am actually proud to be a part of the company. If anybody has ben readung the papers, or checking the media, Nedbank is currently offering the cheapest current account in SA as well as the only savings account with no fees, that also PAYS you for saving!!!Check out the website, you’ll be surprised what you will learn. Anyway for all the whingers who may have experienced bad service in the past, watch the press. Today we launch the most exciting service concept ever to hit South Africa!!!
September 21st, 2007 at 12:42 pm
nedfart…bad smelling bullshit, banking(farting) 20 years with nedblank and dont have the energy to change. I know the time has cum….
September 26th, 2007 at 9:08 pm
Nedbank’s new R50.00 donation to a charity ad for every time they don’t give a prompt answer could lead to them passing their next divided. Within three days of seeing the ad I had two incidents with their “business division” in Durban where the “didn’t know”. And as for the Greenbucks. Managed to get two different Voyager Mile conversion rates in two phone calls. One feels for the few remaining competent staff in the middle ranks. It must be very demoralising working with costs being cut to help increase Tom Bs bonus
October 2nd, 2007 at 9:42 am
I agree totally. Nedbank sucks. As I am sending this mail, I am frustrated with your service, something I have brouhgt to your attention. Well, swearing does not some to help at all. All you do is make promises you dont intend delivering on.
October 3rd, 2007 at 5:34 pm
In all honest some of us just have bad experiences and sometimes repeatedly. I am currently with Standard Bank and I am generally happy with the service that they render to me. I have had a couple of experiences with them but STD has not given me enough reason to leave. As well, if you think about it properly, you will find from city-to-city, province-to-province and branch-to-branch; service levels are different based on the culture of the people there and most times the individuals themselves. Nedbank, FNd, STD etal all have a policy to offer the best deals, service etc. And unfortunately those SLAs are not fully met in all branches, only in some and you will find those branches are always praised and the general customer service there is good..
One has to pinpoint where the issue is. It could be with an individual who isnt competent or not doing follow ups (for example: not reversing transactions when they go wrong) or simply not giving the client a warm reception.
With regards to fees, I regularly check all banks on their investment account fees and interest rates. I aimlessly browse their savings and currents account fees and yearly sometimes monthly they have been pretty competitive. When I heard Nedbank had slashed their current account fees, I was blown away because they are generally so expensive. At the same time, it’s impressive because competition is causing them to want the piece of the pie in the banking market.. Which is beneficial for all us because FNB and STD would have to review their current account fees and better if not Nedbank should people want Nedbank current acocunts..
Nevertheless, i have to be an employee now and head home because my time is up..
Ciao and adios for now!!
October 4th, 2007 at 10:20 am
It is great to know that there are more people like me out there that are desperately unhappy with service at our SA banks.. I can write a book on FNB, whatever you do, do NOT join FNB, they are truly the worst of the worst, but I am sick of talking about it, is there nothing that we can do, as it seems that ALL banks are the same.
Help me please!
October 6th, 2007 at 1:21 am
Hi
It is not as bad as u say…the banks try…!! It is just that us, the clients tends to treat the staff like idiots and animals, maybe we deserve it…I have found a good attitude gets u every where with the banks….Love NEDBANK to bits…will NEVER move my ACCOUNTS !!!
Try it…it works….!!!!!
Nedbank- keep making things happen !!
October 6th, 2007 at 1:26 am
Also Love NEDbank !!!
October 6th, 2007 at 8:42 am
Kevin Halliday you must be family of Syd Halliday go to a Nedbank branch and ask them how the ASK ONCE works.
October 8th, 2007 at 12:45 am
Have to go along with Healthy. I have had my personal account with Nedbank for years with very little problems. I am the Head of one of our medical universities and we bank with FNB, Standard and Nedbank. Our bank charges are cheapest at FNB and most expensive at Std bank. I have to say that Nedbank offers us the best service and FNB the worst, so I guess you get what you pay for sometimes? Most of the time when I hear people complain about their bank, and much of the time it is due to the fact that most of us do not bother to do our own homework when we deal in financial matters. The half filled out forms, the inflated and sometimes blatent lies about our incomes …and then we blame the poorly paid junior clerk who did not ask us the “correct questions” in order to get our overdrafts approved in 3 days? Yes, we get crap service, but we are not always perfect and honourable either? Bank bashing is just a hobby for most of us, lets face it. As for the poor language which Rich is so keen to share, probably just lashing out at demons?
October 11th, 2007 at 4:35 pm
I still bank with Nedbank, but only because I am a brain-dead wanker who dopesn’t have the energy to cosy up to any other bank, except the matrass bank, which quite frankly seems like a good idea. I was in a squeeze so I went to dear uncle Ned and asked how much he could lend me. I was told I could get R60 000, so I said “Good, process it” and filled out a truckload of forms. After the due elapsed time they contacted me and told me “Sorry you can’t have R60 000, we can only lend you R10 000.” I told them to stick it where the sun don’t shine, but they didn’t feel that at all. The next day someone put a flyer in my hand and when I looked at it, it was a note from Nedbank, promising to lend me money. I told them to take their fucking paper back, and use it at their banks toilet. As I walked off a complete stranger started telling me how he had the same fucking grumble. Nice blog.
October 20th, 2007 at 1:30 pm
Nedbank consultants a bunch of crooks a few years ago i got a loan from Nedbank through one of their consulatnt he gave my premiums & the contract & told me my loan will be settled in 12 months if i dont skip a payment i did not skip a payment a few months i went to the bank to check my outstanding payment on the loan only to find that i owe 70% more on the initial loan when i protested about this i was told their consultant did not tell me that the loan i was taking was a classic loan which means i am f****ed i will pay the premiums every month & there will be no difference on my loan payments.Is that how good Nedbank is, lying to its customers just to get stats.That is totally fuckedup.
November 4th, 2007 at 11:11 pm
I just want to say 2 all u wankers. I am banking @ nedbank in Paarl mall and the ladies @ that branch help clients wìth ease and with a smile. Theis branch works on the ask once concept long before the launch. If u are unhappy stop bitching and leave. The next time u complete a form read the fìne print, they usually ask if the company may give ur info 2 other companies. Nedbank u rock
November 5th, 2007 at 12:22 pm
It should be noted that Happy above, the “Nedbank fan”, has a @nedbank.co.za email address, so perhaps take it with a pinch of salt…!
November 6th, 2007 at 3:16 pm
Isn’t this illegal with the new NCA? Why can’t they mail you the stuff, so you can check it out in your own time? They are not paying my salary, who gives them the right to take up my working time and by the way where do they get my cell number?
November 8th, 2007 at 9:51 am
I bank with OMB, who I believe are owned by Nedwank. They do try and keep their services up to scratch, but sadly have many shortfalls!!!
I am working out of the country at the moment, and needed to transfer money into a freinds account…sounds pretty simple,hey? Nope, I cannot recieve the sms with the reference number required to add beneficeries! So no go charlie! (What help is that!) Also, if you maintain a certain balance, you are not meant to pay for withdrawal charges,right! Wrong! You need to first catch them out, then convince them that they owe you monies,and try reversing all the money stolen from you! All this time they blame their computers and system! No human being is ever held accountable for these Fu*k-up’s!!! Which is the best institution to belong to????
November 13th, 2007 at 11:59 pm
My husband banks with Nedbank, and they tried to force some credit cards down our throats. Then they still had the cheek to send me a letter, telling me that I better get FICA compliant and and fetch my credit card.
I BANK WITH FNB, I AM UNEMPLOYED, AND I DON’T WANT YOUR LOUSY CREDIT CARD…..
November 16th, 2007 at 10:23 am
Nedbank, I have just read thru your blogs. Conclusion:
a.The moronic moaners and groaners are generally people who don’t have money, don’t handle their money responsibly (the bank can suss them out) and think because they have an account with that bank, it owes them!
b. Bank clients have only the governments BEE and ‘throw the whites out and put in blacks’ policy to thank for the bad, incompetant service they receive.
November 16th, 2007 at 11:13 am
Now for my complaint.I am very dissappointed, no disgusted with Nedbank. Fifa Europe are literally chucking millions of rands at soccer S.A. for 2010,
a whack of that money landing in the already loaded wallets of the fat cat managers.
The ANC ” we don’t have the resources to feed,heal,house and educated the poor” government,
is cementing billions of rands into soccer stadiums, train rides, that after August 2010, will neither feed,heal,house or educate the poor. The absa arseholes are throwing R500,000 million into soccer, again filling the wallets of the fat cat managers. No talk about improving the lives of the players and their families, who actually keep soccer alive! Now Nedbank wants to add another R400,000 million to the already questionable coffers.I was under the impression that Nedbank cares for the enviroment, supports worthy charities,
supports the arts, all good things that can improve our lives. The Sun City Golf Challenge is an event bringing prestige and tourist opportunities to S.A. and has my thumbs up. I was about to close my absa account and move to Nedbank, but now I feel like I have had a slap in the face.
November 17th, 2007 at 5:35 pm
Tried to leave a complaint on Nedbank’s home page and can’t even do that! Don’t feel like wasting a phone call. The ATM wasn’t working properly this morning and wouldn’t give me a mini-statement which I had to have! I went into the bank and deposited a cheque and asked the teller for my balance (often done this when depositing). Teller said they are not allowed to give balances! I complained about the non receipt of mini-statement/receipt and went to the information desk and asked for my balance and refused to pay the R7 for the request. (Can you imagine – they charge R7 just to look on the computer and TELL you your balance.) I have family in the USA and the UK and they are horrified at the charges of our banks. All the banks are the same. Not worth the bother of changing banks.
November 23rd, 2007 at 1:39 pm
HI!
i bank with FNB ,you know i was on maternityleave i droped back with paying my accounts ,i went to borrow some cash at FNB, you can’t believe the shit they told me ! they say i cant fuckin’ affort to pay back.just like that they left me,so i went to nedbank they fucking gave me the money ,so people must stop fuckin them selves with their middle fingers and talk shit about nedbank
This is business , give people toilets they will give you shit!!!!!
big ups for nedbank!!!!!!!!!!!!!
November 24th, 2007 at 6:08 pm
Looked for a reaction to my complaint, zilch, nix, nothing. Not even a comment from Nedbank. OK, so please delete, remove, kill all these comments, right up to the last page, it is getting dirtier by the comment. Who needs to read all this drek anyway???
November 26th, 2007 at 3:27 pm
O my G! this has been going on 4 like 2 years Nedbank dont you think you should make a plane. Or are these peole 100% right?
PMPL!
CHAW GAYS
Suzan
August 24th, 2009 at 12:22 pm
Try to find email addresses to communicate with you bank in writing, I dare you!
Outrages, I came to the conclusion that they prefer us not been able to complain or ask questions.
June 13th, 2010 at 5:20 pm
Hambug
Be grateful that you did not take the offered insurance which Nedbank offered so easily. Also called “Our Own” Always thought it was via Old Mutual – why Hollard? My late husband was also approached by Nedbank, The Nedbank Relationship Manager even came to our office to arrange the transfer from our previous Bank, completed the forms, my husbund never sat a foot in the Branch to open his accounts. Wow, what a service we thought!!! This is it! He then suggested that we take an access Bond on our fully paid property instead of the overdraft we occasionally used with our previous Bankers. My late husband informed him that he cannot get life cover on a bond as he had a heart bypass 7 years before. No problem! We have our “Own” policy, I will arrange a loan of R600,000 for you. Access Bond approved – I have correspondence from NEDBANK confirming that the life cover was in place. The relationship manager also requested that we never use the full R600,000 because the Life cover he got was for R550,000 only. When he passed away 8 years ago Nedbank informed me that there was no life cover. And if I want to keep the Property I must keep on paying the R9,000 monthly, or they will repo the property . At the time of his death the Bond was over R400,000. I kept paying, and found documents that proofed without a doubt that there should be insurance. My Attorney and I went to their insurance division in Sandton to find out what is going on. When they checked on the Computer they found that there was a policy in place “but it was never activated”. There was also another policy on his file from Sanlam that was ceeded to Nedbank. I was not aware of the Sanlam Policy, but I took a copy of the printout, phoned Sanlam with the policy number. This policy was for someone else living in Cape Town and we did not know one another at all. We also found that 2 vehicles that was financed by Nedbank, also promised Life cover,( and instructed us to obtain short term insurance via our Broker) , was never covered. Then all of a sudden I just could not get anyone at the Bank to talk to me. I wrote letters (16) e-mails, phone calls, even went onto the website to obtain names of the top Management for the letters and e mails. It is now 8 years later and to this date I have had not one reply from them, not even a FLY TO HELL response. After I paid the vehicles and the bond for 21 months, at R16,000 per month I received a Bond Statement informing me that I still owed R1,900-00 (can you imagine how they calculated that?) and the end of that month the dt order was for R1,900. When I noticed that the debit order for the vehicle was not presented, I went to the Bank to pay and was informed that I cannot pay as the account was closed. I was then contacted for the first time by Nedbank via e-mail informing me that they have noticed that I have not yet claimed the Sanlam and 2 small saving plans for our grand children,(value of savings plans: R50,000 is it not strange that it was exactly the difference between the life cover and the approved Bond) and seeing that the Bond has now been settled I can claim those policies. Also that they have now instructed Sanlam to release the policy. What a lot of lies and crap!!!!! I then decided that maybe they realized that they have made the mistake and settled the accounts, but then I wanted the money that I paid to be refunded to me. They then claimed the balance of the Bond and the one motor vehicle from the Estate. I then contacted the person that informed me that the Bond has been settled, and she told me that it was a mistake the Bond has not been settled. BUT we had the deeds by then, and the bond has been cancelled at the deed office. Our estate took 8 years to finalized. The worst part is that Attorneys all agree that I have a case, but they are not willing to take Nedbank on, because they all get a share of Bond Registrations from Nedbank and will loose the business if they do.
To all out there make sure that your Paperwork is 200% in order when you deal with them, and if you do, record every word!! And insist on your own Attorney for your Bond Registrations. Better still go Bank with FNB.
They made very sure that I loose a lot by holding the estate back for 8 years. Well done Nedbank with your great service to senior citizens. I salute you, may you rot in H** and keep on “fishing” our competent ” Relationship Manager” you f****d up and I had to pay the price. How did you manage to pay the Bond?
Just asking!
Christa Jacobs
June 13th, 2010 at 6:26 pm
Is your Book called: Spider webs & potholes of the Banking & Legal Industry in S A? I cannot locate the book. Please let us know?
July 28th, 2010 at 8:45 pm
If you want to shoot yourself in the foot move to FNB/Wesbank. Home loans are crap. Their insurance is crap. Service is crap. Their communication is crap. They do stuff to your account without notifing you, which is crap.
October 22nd, 2010 at 10:36 pm
Every week I get SMS’s from NEDBANK that I am expected to reply to to opt out of. And I do, and they still call me.
And who is in their customer survey? – never me. USELESS bank, useless service – if you were so competent then have an independent firm control all complaints and publish the number of complaints in the press.
December 27th, 2010 at 1:43 am
thanks as constructing the trustworthy try to provide an demonstration on behalf of this one. i accept actual muscular close to it as a consequence would same on memorize more. if it’s ok, in the same way you achieve exceptionally extensive knowledge, would you intention adding more posts similar until that one withy additional info? it will be uncommonly helpful also useful for me as a consequence my colleagues.
April 10th, 2011 at 11:54 am
Hey people just go over to CAPITEC it is the only bank that gives you something out at the end of the month balance. And you know there adds on TV its true.
August 25th, 2011 at 3:10 pm
Every code I try either leaves a massive gap at the top of the page, or at the bottom of the page. Its definitely that code causing it.. I’ve tried so many codes trying to hide the blogs & extended network, but they all leave a white gap either at the top or at the bottom.. Anyone got one that doesnt cause the white gap? Or how to remove the white gap?.
September 3rd, 2011 at 10:47 am
So i’m sorry to listen to unhealthy information — so happy concerning the good ones. Possessing Oracle behind the undertaking might have helped to hurry some misconception … yet adoption regarding 3 dimensional surroundings will certainly pick-up without them, too.