To whom it may concern,
When I collect my new cheque card from your esteemed premises, as a replacement for the one I recently… er, lost, I would appreciate if you made a few logical assumptions on my behalf.
The first is that, being the collector of aforementioned cheque card, I might have some intention of using it, and thus would require a PIN number to match my spanking new blue spending machine. It’s next to useless without a PIN, not being able to assist me in internet banking or drawing cash, so why would I not want it?
If for some reason you are unable to assist me on this front, due to some unknown and mostly useless process/legal issue, of which you seem to have a plethora, the very least you could do, as a way of making my banking Simpler, Better and Faster is, upon my arrival at your bank for collection, is actually take some initiative and ask me if I need a PIN number for my new cheque card so I can use it, and then direct me to the right area or, heavens, help me yourself.
This would stop me from returning to my place of work, opening the card envelope in private, not finding a PIN number, phoning enquiries, being told I can only get it at the branch I had already left, and then returning for the second and doubly inconvenient time to Northgate.
And if you could do something about the snotty enquiries lady who gave me a ‘don’t-you-know-anything-about-banking’ look as a response to my complaint, that would be swell. Of course I don’t know anything about banking. I’m not a banker. She is… presumably.
Thank you for listening to my whinging.
I look forward to whinging again in the near future.
D’ave
P.S. Thanks for charging me R90 for the replacement card, btw. That must prove it’s worth something.
January 25th, 2006 at 11:05 am
R90 bucks! The thing costs less than R2 to make and code. The only way you make money from banks is to own one!
Dave: Has Joblog been having hassles coz the last few days its been throwing up this error screen?
The page cannot be displayed
There is a problem with the page you are trying to reach and it cannot be displayed.
Please try the following:
Open the http://www.joblog.co.za home page, and then look for links to the information you want.
Click the Refresh button, or try again later.
Click Search to look for information on the Internet.
You can also see a list of related sites.
HTTP 500 – Internal server error
Internet Explorer
January 26th, 2006 at 10:15 am
We’re looking into the problem at the moment. I’m not the best guy to try and explain it, purely because I don’t have a stinking clue what’s going on. Something about servers or IPs or serial busses or something.
But we are trying to get it sorted.
January 26th, 2006 at 2:44 pm
Oddly, though FF and IE fail to load the site, Google Reader can (except in China, obviously.)
January 27th, 2006 at 9:43 am
why do the jo-bloggers get shafted at the bank so much ? seems like they see you guys coming…
January 27th, 2006 at 12:55 pm
Jobloggers – there was an issue with a few of the scripts and Moveable Yype and cpanel a while back that kept causing 500 errors – MT denied denied denied – until they fixed it – might be something similar ????
Anyways as to the banking story – a couple of months ago – i was standing behind an old gent at the Enquireis counter – he wanted to know about a R90-00 charge on his statement – the banks employee’s reply….
Its for your loyalty card sir…….
July 5th, 2009 at 12:19 am
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regards
fluflaken