…have I had such shit food service as I have in the past week. What’s going on? Has the food industry eventually said “Fuck it, this really is a crap industry to be in” and just given up?

Sunday, Debonaires: After spending about 10 minutes re-re-re-re-explaining what pizza I’d like, as well as the fact that I’m not at my home address but another one, I asked how long it would take to get the pizza delivered. “One and a half hours” was the reply. “ONE AND A HALF HOURS!?!” I answered back, blown away. “Yes sir, we only have one driver today.” So I cancelled the order.

Why, for the love of all that is good, would this lady not tell me that in the first place? I would’ve said “Okay, thank you anyway, I’m rather hungry so I’ll just come round and pick it up myself,” which we eventually did.

An hour after getting back home and eating the pizza, a knock on the door revealed the lone Debonaires delivery guy with our original, cancelled, order. He left, sad.

Wednesday, Panarotti’s: We arrived, hot, thirsty, and very hungry. Fifteen minutes to get a drinks order in. Twenty minutes to get the drinks and a rushed food order just in case we never saw our waitress again, ever. Fifty minutes to get our first meal, in two to three minute intervals per meal per person. I received my baked mushrooms first, but only got my tikka sauce, (which is integral to the baked mushroom consumption), last. Hence (yes, I said hence) my mushrooms got cold, and I got grumpy.

The table next to us, who were seated when we arrived, also received cold food, and there was at least a ten minute gap between the first meal to arrive and the last. They complained loudly, we laughed.

Now, if a restaurant, or any establishment for that matter, knows that they’re understaffed, why not tell people beforehand? If I had known that it would take over an hour to receive my meal in a not-so-busy restaurant, I would’ve said “Thank you very much”, moved on to the next one and not have been grumpy. But, they didn’t, and now I had to post this.