More portability pain
Posted by Rich...! under Uncategorized on December 13 2006 at 9:25 AMShit, this still ain’t resolved. Leechi posted a complaint on Hello Peter, minutes later she gets a call from Vodacom, she again explained the problem and was told to go back to Incredible. Of course, she’s already tried this.
I love vodacom’s reply on Hello Peter:
| Hello Leechi
As per our telephonic discussion your query has been resolved. Kind regards Cindy Price |
Still not surprised…!
December 14th, 2006 at 12:06 pm
And therein lies the problem with Hello Peter.
All too easy for companies to post a reply like that and look like they have sparkling customer service. Meanwhile, nothing ever gets sorted.
See MTN and Pick ‘n’ Pay (and probably many others) for details.