Comments on: BA 6430

By: SA Fan

SA Fan — Wed, 22 Jul 2009 11:49:32 +0000

Dont know if you heard about the one (its a little different than your flight from cape town to johannesburg ordeal) where the person working for BA would make a deliberate mistake/error with a customer, and then when the customer got angry, would solve the problem immediatly. The reasoning being the customer would talk about how the airline solved his/her issue quickly rather than the issue itself.

By: Dolce

Dolce — Fri, 30 Mar 2007 11:16:37 +0000

That's it. After a little episode with SAA, I've been toying with the idea of a shift in carriers. Only problem is, BA will only let you get a loyalty number if you buy a ticket, which I think is a little mean. But if there are smiles....

By: Capetonian

Capetonian — Thu, 29 Mar 2007 04:51:02 +0000

Your report on your flight from Cape Town to Johannesburg has inspired me. I'm a travel blogger, and I find I'm more likely to blog about a bad experience than a good experience. A more balanced focus sounds like a better idea.

By: BigGuy

BigGuy — Wed, 28 Mar 2007 14:26:25 +0000

All my experiences with BA have been like Rich’s.

Hell, every time I fly to California or back, they upgrade me from business to first, and the smiles, service and attention to detail are sencond to none.

I get seriously unhappy whenever my company tries to make me fly anything other than BA!

By: The Granny Wrangler

The Granny Wrangler — Wed, 28 Mar 2007 12:53:58 +0000

delayed on two separate flights, had my luggage lost twice, was refused complimentary accomodation when said flight was cancelled, shelled out over 100 quid for a taxi at 3am and other bits and pieces, and all in the space of two weeks. 3 months later, having submitted receipts and claims along with scathing letter, issued with Â£50 for Heathrow duty free. does it sound like i was after another fucking bottle of perfume? i think not. never ever flying BA again.

By: IITQ

IITQ — Wed, 28 Mar 2007 12:42:01 +0000

BA is great.

At one stage I flew at least once a week (while working on projects out of town / out of country for about four years).

SO I was usually knackered on the flights. I’d fall asleep before take off.

So one of the attendents stopped me as I was disembarking and said, “Sir, the staff are really worried about you. Is everything OK? We’ve noticed you fall asleep even before your seat is reclined!”

Even the check-in staff are chatty, “Gee sir, you fly a lot!”

But the New York BA staff are the best, “Wow! South Africa! That’s a long trip, let’s see if we can upgrade you…”

Whenever I’ve flown economy out of New York, I think I’ve been upgraded every time. Not once the other way (JHB-JFK), however…

I agree with Crusoe though. I often feel like drawing some sourpuss’ attention to the fact.

By: Crusoe

Crusoe — Wed, 28 Mar 2007 12:09:30 +0000

I think the way you act has a lot to do with the service. When I’m expecting bad service I seem to get it, and when I’m expecting great service it magically happens.

By: Rich...!

Rich...! — Wed, 28 Mar 2007 08:07:46 +0000

David, it’s not luck, I just started off by flashing my big willy.

Haha, Tyler, not really, one return flight every two weeks

Vaughn, yeah, you could be right, buy I was the only person in Business on my flight down on Nationwide on Sunday, and while it was good, it wasn’t nearly blog-about-it-good.

Scott: No bro, it’s all about my million dollar smile.

Sharny: The price of fame I’m afraid.

Kevin, I hear you but it really does depend on the crew you get.

Billy, you know it bro…!

By: billy

billy — Wed, 28 Mar 2007 07:42:03 +0000

Its coz they heard about the Lexus.

By: Kevin Cadman

Kevin Cadman — Wed, 28 Mar 2007 07:38:29 +0000

I quite enjoy flying BA too. I fly about twice a month and have always had good service from them. I’m not a big fan of SAA and Nationwide either, although I like the way SAA seem relaxed about listening to an iPod when taking off… I really don’t understand that rule.