Comments on: SAA: Stealing voyager miles (and time)!

By: Charlie

Charlie — Fri, 01 Apr 2011 04:35:51 +0000

I feel no matter how much I fly will NEVER get to Silver Class. Info is almost impossible to acsess.
My wife and I both had bites on our arms ( similar to Bed bug) on Hong Kong flights, and on seperate flights.

By: Daphne Martin

Daphne Martin — Fri, 19 Jun 2009 12:06:44 +0000

Gave my boarding passes from my trip to Thailand in 2007 at the Whk office to load onto my voyager miles. Has never ever been entered, but was told continously that it was done…so have lost a lot of miles here…Unfortunately could not check as my old email address had expired. Have forwarded new email address and asked for my pin to be reset. Todate have had no response. Juanita at Whk office assisted with my latest voyager miles. Thank you…nice to have someone who you can depend on and trust.

By: ray

ray — Tue, 02 Jun 2009 10:58:47 +0000

Its happened to me and what is upsetting is that you have to check that they have credited your account I asked this question to the consultant
if you made a deposit into your bank account and you had to check all the time if your account is credited would you bank there ? no was his answer enough said

By: Bruce

Bruce — Wed, 27 Aug 2008 22:48:14 +0000

Received my statemenbt- a missing leg. Not sure if I swam or walked to dubai, but it shows i flew back with SAA.

Today I noticed that my flight to Ndola and return today have diffeent voyager numbers to my own- the lady says- it was in the sysytm- I show her my Voyager card and eventually she fixes the number for the journey.

How do fix the return journey? She would not

Stealing Voyager miles- seems like I am not the only robbed one.

Bruce Smit

By: Ettienne du Preez

Ettienne du Preez — Sun, 09 Mar 2008 08:11:04 +0000

SAA sucks they have lost my miles and my bagage on the last three overseas flights.I will insttude a Zero flight SAA policy in the company after this weekes shit service.We spend abouy 1 500 000 per annum with them hopefully more companies will follow and thye will wake up.

By: Pierre

Pierre — Sun, 18 Nov 2007 01:58:52 +0000

Can I add miles online after a flight or do I really need to fax or phone them?

By: Nick

Nick — Tue, 06 Nov 2007 14:59:38 +0000

Whats up with this. My miles never post on SAA. I will definitely think twice about flying them in the future. For flights from the US the competitors may be more expensive but at least you get your miles. What also sucks is that SAA only give you 50% of the miles for a ticket that costs $1400.

By: Dave

Dave — Wed, 24 Oct 2007 09:32:07 +0000

Rich, this stuff happens to me ALL THE &%$Â£ing TIME with BA. Its obviously endemic with national carriers who have zero accountability and hardly care about their customers, even the loyal ones.

My worst is when I know the number has been captured but the flight never appears on my statement. The difficulty involved in getting the miles credited is simply not worth the effort.

According to BA I walked back to London from places like Hong Kong, Chicago, Moscow etc.

By: BigGuy

BigGuy — Wed, 17 Oct 2007 10:16:32 +0000

It gets worse, they then overweight your baggage, and charge you for it when you aren’t overweight…
http://www.int.iol.co.za/index.php?newslett=1&click_id=79&art_id=vn20071015094609426C762484&set_id=1

By: Rich...!

Rich...! — Tue, 09 Oct 2007 19:56:49 +0000

I’m a a voyager whore
Besides, my clients usually buy my tickets…!